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How can we help?
Get in touch with our support team. We're here to help you with any questions or issues you may have.
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Other ways to reach us
Telegram Community
Join our community for quick answers and discussions
Discord Server
Chat with the team and other traders
Twitter / X
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Documentation
Check our guides and tutorials
Frequently Asked
How long does support take to respond?
We typically respond within 24-48 hours. For urgent issues, please join our Telegram community for faster assistance.
Can I recover funds if I lose access?
Since YATB uses self-custody smart contracts, only you have access to your funds. We cannot recover funds if you lose your wallet access. Always keep your keys safe!
Is there a refund policy?
Subscription fees are non-refundable. However, if you experience technical issues preventing you from using the service, please contact us to discuss options.